Coaching
Coaching from your own calls.
Remote salespeople rarely get to sit beside the colleague who is great at this. Menntora scores your recorded calls against your own scorecard. It shows what went well and what to work on next. Scoring is on the Team and Enterprise plans.
Coaching sessions, too. A manager books a session with a team member on Menntora, and both get the notes. A session can also be written up as a log against a framework such as GROW (goal, where things are, options, next steps), with no score. When it is, the person coached sees the notes once the coach confirms the log. Only the coach, the person coached and the firm's owners can see them. On the Team and Enterprise plans.
How it works
How coaching works.
Pick or build a scorecard
Start from a template, such as "Sales: discovery and recommendation". Or build one from your own framework. A Leader, admin or owner approves it for a meeting type.
Scored after the call
Menntora scores each recorded call of that type, part by part. A part can be marked not applicable. If the host isn't already on the score page, Menntora emails them when their score is ready.
See how the call went
The score page shows what went well, the evidence from the call, and what to work on next. The host can then score the call themselves.
A Leader reviews it
Leaders see where the two scores differ. A Leader can change a mark, with a note, and Menntora's first mark is kept. The Team view shows the whole team.
Best-call library Coming: your best moments as examples for new starters. About the best-call library
People first
Listening matters more than talking less.
Many coaching tools count how much the salesperson talks. That helps, but it misses what makes a client trust someone. Your scorecard can make room for the human things: did they acknowledge what the client said, slow down at the hard part, and explain the next step in plain words?
Checked by people
Menntora scores each part and shows the evidence from the call. People review the score, and a Leader can change a mark.
Private
The host sees their own scores. The firm's Leaders see everyone's in the firm. Nobody else does.
Progress, not league tables
Each person sees their own scored calls. Leaders also get a Team view. Choose the period and the scorecard.
Start coaching from your own calls.
Register interest and tell us how you coach today. Start with the call you run most.