Best-call library Coming soon
A library of your team's best calls is coming soon.
When a call goes really well, the best part will become an example for the rest of the team, so "show me how to handle that objection" has an answer from your own people. We are building it with our first customers.
What is coming
One shelf for each part of a sale.
The library will be sorted by the parts of your sales conversation. Each shelf will hold short audio clips of the best moments, with a note on why they are good.
Opening
The first two minutes: making the client comfortable and agreeing what the call is for.
Questions
Questions that found what really mattered to the client.
Options
Choices explained in the client's own words.
Objections
When the client pushed back, and what a calm answer sounded like.
Next steps
A recap the client agreed with, and a next step with a date.
Follow-up
The notes and tasks that went out afterwards.
Permission
Nothing goes in without two people saying yes.
The client agreed to the recording when they joined. Using a clip as a team example is a second decision: the salesperson whose call it is must say yes, and a manager adds it. Clips can be trimmed so the client's personal details are left out.
The library will only ever be seen by your own team.
What will be kept for every clip
- The version of the recording notice the client agreed to
- The salesperson's OK, with the date
- Who added it, and why
Help shape the best-call library.
Register interest and we will tell you when the library is ready.